PLAN AHEAD. From 5 pm, October 30 through the morning of November 2, our team will be working hard to migrate your information and accounts into Gesa's systems as part of our merger. Our Member Contact Center, Digital Banking, and Mobile Banking will be unavailable during this transfer. Our Member Contact Center and branches will reopen on November 2. There's always the chance it will take longer than expected, in which case some services may not be available until the transfer is complete. Thank you for your patience as we go through this exciting update together.
Have we mentioned we LOVE education? It is at the center our culture and everything we do. We’re constantly donating our time to local school districts, sharing teacher and student stories, partnering with educational organizations, and always providing the best service to our members, many of whom are school employees or have children in the schools we serve.
As a company, we want to make a difference and that starts with like-minded individuals working together. We have a set of “Core Competencies” which we all share and use to grow our careers here at Inspirus:
Inspirus team members deliver operational excellence by setting and keeping the bar raised high. They excel at achieving personal, departmental, and company goals. And, they do what it takes to get the job done through effective and timely decisions. They make sure to celebrate the wins and learn throughout the journey.
Team members are able to make decisions as well as communicate and act with trust, respect, and inclusion. They create win-win relationships with internal partners and support each other in their success. And, they always consider personal impact while adapting communication styles. Team members are self-aware, confident, and engage with all levels of the organization.
Team members make it a point to be and stay knowledgeable of our industry, region, community, and society. They also bring value to the company by keeping skills current and aligned with our mission, vision, and strategies. Each employee is personally accountable for professional development and will actively learn new concepts, processes, and tools, and then apply them.
Our team members constantly look for ways to improve the organization by trying new ideas, thinking outside of the box, and listening to suggestions from others. They seek out information from external fields and areas of life to find novel approaches to situations. They’ll generate a variety of ideas when problem-solving and approach solutions through synthesizing and acknowledging all of the information. They also understand and utilize technology to improve work processes. They have a willingness to question the ways things have been done traditionally and provide ideas for change backed by meticulous research and strategic improvements.
Our decisions and actions are guided by the member relationship business model. Team members are personally accountable to the member as a credit union owner, shareholder, and stakeholder. We all create and advocate for Inspirus by delivering an unrivaled, world-class member experience.