Digital Banking Platform

PLAN AHEAD. From 5 pm, October 30 through the morning of November 2, our team will be working hard to migrate your information and accounts into Gesa's systems as part of our merger. Our Member Contact Center, Digital Banking, and Mobile Banking will be unavailable during this transfer. Our Member Contact Center and branches will reopen on November 2. There's always the chance it will take longer than expected, in which case some services may not be available until the transfer is complete. Thank you for your patience as we go through this exciting update together.

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Digital Banking Platform

People using mobile devices.

Convenient online and mobile banking for Inspirus members.

Gain instant access to your account information and built-in financial services to do all of your banking in one place. It’s like a personal branch at home or on the go. Our Digital Banking Platform is useful, secure, and, best of all, free for all Inspirus members!

Helpful tutorials

PDF iconTo view the PDFs, you must have the free utility Adobe Reader. Click here to get it.
Elderly man using a tablet.

Quickly check balances with Snapshot on the mobile app.

  • View up-to-date account balances without logging in.
  • Tap an account to view the five most recent payments.
  • View pending transactions to your accounts.
Woman on a tablet.

A better way to pay bills online with an improved Bill Pay widget.

  • Keep track of your monthly spending for scheduled payments.
  • Quickly find confirmation numbers for all your payments.
  • Manage payees all in one place! Easily edit account numbers if they change, and delete or deactivate payees you don’t use.
  • Send payments through the delivery method that matches your needs.
Couple on mobile devices.

More account functionality in the Inspirus mobile app.

  • Enjoy a quicker way to switch between accounts with a swipe of your finger.
  • Use services like transfers, mobile deposit, and bill pay right from the account you’re viewing.
  • Easily find specific transactions using the search bar or built-in filters.
How do I register?

If you are a new user, or joint account holder, who wants to set up their own login, you’ll follow these step-by-step instructions: How to Register.

Please note that setting up a new login is best done on a desktop or tablet. Primary account holders will see all of the accounts that fall under their member number. Joint account holders, if they choose to set up their own login, will only see their specific account information.

Once you’ve registered, watch an overview of the Digital Banking Platform with our Getting Started Tutorial. If you want to learn how to log in from the mobile app – see the “How do I log in from the mobile app?” FAQ.

Where can I find my member number?

You can find your member number at the top of your account statements (or eStatements after a primary account holder has logged in for the first time and has signed up for eStatements). You were also provided with your member number in your new membership welcome packet.

Where can I find my tax documents in the platform?

All tax documents are available in the “Statements/Documents” widget. You’ll also access your eStatements there.

What tools are available in the platform?

Primary account holders will still see all of the accounts that fall under their member number. Joint account holders, if they choose to set up their own login, will only see their specific account information.

Use Bill Pay to create a one-time payment or recurring payments to easily pay bills.

Transfer funds to your accounts or other Inspirus member accounts. You can also pay loans and schedule future or recurring transfers.

PayDough is our real time payment service. It’s free and no sign up is required. Use it to make person-to-person payments via an email address or phone number.

Settings let you to customize your profile and set up notification alerts via email or your smart phone. Follow these step-by-step instructions (PDF) to learn how to connect your mobile device. Once completed, you’ll be able to pick and choose alerts to notify you when you’ve exceeded a budget, a transfer goes through, every time you log in, and more!

eStatements allow you to view your account statements all in one convenient, secure place. No more paper clutter around the house and less worrying about identity theft.

Additional Services are available for reordering checks or making stop payment requests.

The Message Center is where you can get questions answered directly by an Inspirus team member. Let us know about when you’re traveling or ask about the status of a loan application. We’re here to help you!

Can I create budgets in the platform?

The new budgeting tool within the Digital Banking Platform allows you to easily create multiple budgets with different accounts, set spending targets, and set up alerts for your budgets. Choose or create your own categories and assign them to your transactions. You can even split a transaction among several categories!

You can also connect to other financial tracking and budgeting software (including Quicken and Mint). Once you have created your new password or registered for the platform, you’ll use that password to connect and load your information. If you use outside tracking tools, please note that the login URL has changed:

Quicken and Mint are independent companies, not owned or directly affiliated with Inspirus Credit Union.

Can I register for the platform from my mobile device?

Joint and new user registration is temporarily unavailable on the mobile app and mobile site. It is best to register as a new user via your desktop.

How do I log in from the mobile app?

Both Android and Apple device users will need to get the latest version of our mobile app.

If you are not prompted to download or update your Inspirus mobile app when launched, you can simply search for “Inspirus” in the app store.

Learn how to log in for the first time (PDF) on the app. If you have already logged in on your desktop or mobile browser, you’ll skip the setup process and go right to your dashboard.

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How do I set up Quick Login on my mobile app?

Open the mobile app, enter your username, click the enable Quick Login box, and then click the Continue button. You’ll need to read and agree to the Quick Login Terms by clicking on the I Agree slider and then clicking NEXT in the top right corner. You’ll be asked to set up a PIN. Once you’ve enabled Quick Login, you can either use the PIN or the fingerprint stored on your device to securely log in.

Why am I having trouble accessing my eStatements?

If you’re logging in on a desktop, you may need to adjust your browser settings to allow pop-ups and 3rd Party Cookies. To learn how to make changes to your specific browser, follow these step-by-step instructions (PDF).

If you’re using the mobile app on an iOS device, like an iPhone or iPad, it does not currently have the STATEMENTS/DOCUMENTS widget available. However, you may still gain access on your device. To do this, scroll to the bottom of the page and click “View Full Site” (please note, you may be asked to log in again). Once you are on the dashboard, click the STATEMENTS/DOCUMENTS widget. From there, click the Statements tab, then click the link which reads “Click here to open in a new window.”

Can primary account holders see joint accounts' Bill Pay transaction history?

Bill Pay is linked to a specific username. Transaction history is only available to the individual member who generated the payment.

If you have any questions, feel free to reach out to one of our Member Service Representatives by calling 888.628.4010 or sending an email to Be sure to check back as this page will be regularly updated with new information and resources. Thank you!