The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.
At Inspirus, we strive to provide multiple ways for our members to contact us. These include:
Our accounts have two different numbers, a Member number and an ACH number. Member numbers are the short four to six digit long numbers for your membership and is primarily used when corresponding with Inspirus Credit Union or at a Shared Branch. This is found on your statements and eStatements at the top of each page.
The ACH number is used on checks and for electronic transactions like direct deposit from your employer or giving to your mortgage company to withdraw from your account automatically. To locate this number:
Checking accounts are 14 digits long, Savings are 6 to 8 digits long depending on your Member number. Your checks also show the checking account number at the bottom after the routing number.
You are welcome to visit us at any one of our branches listed below:
Our branch hours are weekdays, 9:00 am - 5:00 pm
Shared branching, ATM & Branch location options can be accessed by clicking ATM locator.
Due to lack of demand and the difficulty to use Traveler’s Checks around the globe, we do not offer Traveler’s Checks to purchase. Please contact us at 1-888-628-4010 to discuss alternatives and/or address any other credit union questions related to your travel plans.
Tired of bank fees and minimum balance requirements? Visit our home page and enter SWITCH in the Search Inspirus Credit Union field below the log in. Complete the four easy steps to help you leave all that behind.
In order to change your name on your accounts we require a copy of your old and new Driver’s License showing your previous name and new legal name.
You can scan the needed documentation and attach it to a message in the Message Center. After logging into your digital banking account, the Message Center can be found under your name in the upper right corner of the screen.
To add or remove a joint signer from an account, you will need to fill out and return a form called a Member Services Request. This form can be
You can return the completed form by mailing it to us at the address listed below, faxing it to 206-676-3631 or add it as an attachment via a digital banking secured message.
For the mailing option, please return the completed form to:
Inspirus Credit Union
PO Box 576
Seattle, WA 98111
For the secured email option, you can scan the completed form and attach it to a message in the Message Center. After logging into your digital banking account, the Message Center can be found under your name in the upper right corner of the screen.
We serve all of Washington with only three branches because we are able to provide almost every service by phone, email, Online & Mobile Banking, Telephone Banking, fax or regular mail. This helps us keep our costs down, our fees low, loan interest rates down, and dividend rates up!
If you would like to visit us at the branch, we would be glad to see you!
Inspirus Credit Union is part of the Co-op ATM Network which allows you to access your account at many other credit union ATMs free of charge as well as the terminals located in many 7-11 stores. To find a terminal near you, please use the ATM Locator available on our website.
In addition to the vast Co-op ATM Network, we also offer a great Mobile Deposit service which is available through our Mobile Banking applications. With an iPhone® or Android™ smartphone, this service allows you to take a picture of a check you have for deposit and post it directly to your account.
And we still have free bank-by-mail services, offering postage paid envelopes to our members for mailing in deposits or payments.
To have a batch sent to you, just give us a call at 1-888-628-4010 or send an email to email@example.com