The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010 , toll free at 888-628-4010 or via secured message within your digital banking account.
The daily deposit limit for Mobile Deposit is $3,500 with a rolling 30-day limit of $5,000.
The following cannot be deposited with Mobile Deposit:
Yes, you can use Mobile Deposit on more than one mobile device. Each device must meet the requirements for service, have Internet capability and a built-in camera.
Only one check can be processed per deposit/transaction.
For example, 5 checks would mean 5 deposits/transactions.
Mobile Deposit is not currently a “real time” service and funds are not immediately credited to your account.
Our mobile deposits are posted on a schedule, multiple times throughout the day, 7 days a week. If your deposit does not require review, it will be automatically credited to your account at the next scheduled posting. If the deposit does need review – for example, due to a problem with the image – it may cause a delay in posting, but it will be credited to your account by the next business day at the very latest.
If for any reason we are not able to process the deposit, you will be notified by email.
Yes, all payees must sign the check and write “For Mobile Deposit Only” below the signature in the endorsement area on the back of the check.