The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.
Payments are initiated from the PayDough widget. Log into Digital Banking and select the PAYDOUGH widget. The following steps summarize the process: Enter the recipient's e-mail address/mobile device phone number if the recipient has a SMS (text) enabled cell phone. Add a memo if you wish. Enter the amount you wish to send. Enter your Inspirus debit card number and expiration date. Check the box next to "I accept the terms of service". Press the send button.
No, PayDough uses the debit card network. When the recipient receives the funds and enters their account number and routing number the funds will be deposited.
Daily limits are a rolling 24 hours and it goes down to the second. So, if I reached my limit today at 5:48:40, my limit doesn't reset until tomorrow at 5:48:41.
The recipient will receive an email with a link. The recipient will select the link and either enter their debit card number, or they can enter their bank account number and routing number.
The daily limit for PayDough transactions is $1,000. In addition to the daily limit, there is also a weekly limit of $2,200 and a monthly limit of $4,500.
As the sender, you will receive an e-mail confirming that the payment was sent The receiver will receive an email that contains a link. Once they select the link, they can choose to have funds deposited to their checking account or savings account or to their debit card.
If you are experiencing issues with using PayDough, please contact us at 206-628-4010. You can also contact us through the Message Center in Digital Banking.