Online Bank Statements | Inspirus Credit Union FAQs

Online Bank Statements

The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.

You my request a printed statement by calling us at 206-4010 or 1-888-628-4010 during regular business hours or by sending an email to

Where can I view my Statements?

Log into Digital Banking. Select the STATEMENTS/DOCUMENTS widget.

How can I review statements from previous months?

Log in to Digital Banking Then select the STATEMENTS/DOCUMENTS widget. Then select Statements. You will see a list of your statements for up to the previous 12 months. To view a list of all statements, up to the last 36 months, click on any of the View All links that sit to the right of the statement links. Then, click the Account Statement link for the statement you wish to view.

Do I need any special software to view my eNotice, tax documents and eStatements?

Your eStatements, eNotices, tax documents are available in PDF file format. The need for additional software to view them depends on your browser.

If you are using Internet Explorer, you will need the latest version of Adobe Reader in order to view your Statements. This software is available for free from Adobe's website:

If you are using Firefox, Chrome, or Safari, additional software is not required. These browsers have the ability to display eStatements and other PDF on their own.

When will my eStatement be available and how will I be notified?

Your Statement will be available within five calendar days of your statement cut-off date. You'll receive an email notification from Inspirus Credit Union when your eStatement is ready to view.

For security, we do not provide a link directly to your statement in the email. The email will contain a link to our Website. Log into Online Banking and locate your eStatement(s) on the statements/documents tab.

Your eStatements are available for viewing 24 hours a day, seven days a week.

How do I change my e-mail address for eStatement notifications?

To change your e-mail address for eStatement Notifications:

  1. Log into Digital Banking.
  2. Click your name in the upper right-hand corner.
  3. Select Settings.
  4. Select Contact; a new window will open.
  5. Click on the pencil icon next to the email you want to change.
  6. Enter your new address.
  7. Select Save Changes.
Will I still receive a paper notice by U.S. Mail?

Occasionally. While eNotices eliminate the need to mail paper notices for most types of messages, a handful still may come via U.S. Mail. Generally, once you're enrolled in e-Statements, you'll receive both your statements and notices electronically.