Education, our passion. Giving back, our promise.
Missing that face-to-face connection? You can now connect to a live representative with Inspirus Video Banking. We can help you with new accounts or loans, questions about Digital and Mobile Banking, general account inquiries, and more, all with a smile. Use your mobile device or computer to start Video Banking today!
Make an AppointmentAn inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Inspirus Credit Union, you voluntarily assume all risks related to exposure to COVID-19. We strongly encourage you to complete your transactions through online, mobile or drive-thru banking channels whenever possible.
Effective June 26, 2020, by executive order of Washington State Governor Jay Inslee, residents are required to wear face masks in public places, including financial institution lobbies. In line with the executive order, we kindly ask that you wear a face mask or other face covering to protect yourself, your fellow members, and our team members. If you are not wearing a face covering we assume that you have a condition that does not allow you to wear a face covering. Thank you for helping us keep our community safe and healthy.
Monday – Friday: 9 a.m. to 5 p.m.
We’re here for you. If you would prefer to connect with us via phone call, email, secure message, or online, please visit our Contact Us page.
Video Banking requires video and audio capabilities on your device. For the best experience, use Chrome, Firefox, or Safari to access Inspirus Video Banking.
To use Video Banking, start by clicking on the “Connect with a Representative.”
Enter your name and email address, check “Agree,” and click “Next.”
Make sure your camera and audio are working correctly. Click “Next.”
Once your camera and audio are working, you will be connected with a Video Banking Representative.
1. Launch the Xpress Video Banking app on your mobile device. You can download the app from the Apple App Store and Google Play.
2. Select “Video Call,” and enter your name and email address, and check the “Agree” box. Then, choose “Select team to video call.”
3. When a Video Banking Representative is available, tap “Start Video Call” to begin.
Yes, Video Banking is secure. We take all precautions to ensure our caller’s identity and financial information are safe, including using a member authentication process.
Google Chrome, MS Edge, Safari (limited capability) , Firefox (limited capability)
Yes, you will need to enable pop-ups for Video Banking to work.
To use Video Banking you must have a camera and audio.
Balance information, transactions, check orders, loan payments, Information updates (address, phone, email), ATM, Debit and Credit information, Online banking assistance, Skip-a-pay, Schedule a branch appointment, call back requests, and referrals.
